Established in 2014, XQ Express, or 星前物流, stands tall as a premier logistics company with its headquarters located in Guangzhou, China. Catering to the burgeoning cross-border e-commerce sector, XQ Express prides itself on its specialized, end-to-end logistics solutions. Its commitment extends to a suite of professional services, ranging from warehousing, order management, product packaging, to efficient international logistics services. With an eye on global commerce, XQ Express has become a go-to solution for e-commerce businesses operating on platforms such as Shopify, eBay, self-built sites, Walmart, and more, addressing the unique logistical challenges they face in the European and American regions.
Behind XQ Express's success lies a robust warehouse management system and cross-border logistics products tailored to the European and American markets. This ensures that they can meet the diverse logistical needs of various types of e-commerce sellers, irrespective of scale. Their flagship services include the XQ European Fast Track, catering to countries like the UK, France, and Germany, with delivery timelines of 4-6 days. Additionally, their North American line, covering the United States and Canada, is equipped to handle a plethora of sensitive products.
The company's ethos is rooted in a customer-centric approach. At every step of the way, they dedicate an extra 10% effort to ensure that customers' goods reach their destinations safely and accurately. Driven by a mission to enhance operational efficiency and enrich the customer experience, XQ Express remains laser-focused on the domain of cross-border e-commerce logistics services.
Services Offered by XQ Express
Warehouse Packaging Service
The 仓储代打包服务 or Warehouse Packaging Service is an innovative offering tailored to client requirements. This service allows customers to directly courier their goods to XQ Express, where their dedicated warehouse staff handle packaging, labeling, and shipping. This unique feature allows clients the luxury of not having to maintain in-house warehouses.
XQ Dedicated Line
Recognizing the often slow and unstable nature of standard postal packages and the expensive nature of express delivery, the 星前专线 or XQ Dedicated Line was launched. This new channel focuses on regions including the US, Europe, and Australia.
International Express Delivery
The 国际快递 or International Express Service is a result of integrating customer needs. Boasting both cost and time efficiency, XQ Express collaborates directly with renowned courier companies such as DHL, FedEx, and UPS.
Sensitive Goods Package
敏感品小包 or Sensitive Goods Package is a unique service developed by XQ Express to cater to items like cosmetics, liquids, and other sensitive goods. This offering broadens the range of product options for cross-border e-commerce clients.
Postal/E-mail Bao Package
The 邮政/E邮宝小包 service, which translates to Postal/E-mail Bao Package, is designed specifically for the shipping of large quantities of small items. It's a cost-effective air mail service perfect for sellers shipping light items. It's crafted to provide superior international delivery services to cross-border sellers.
FBA First-leg Service
FBA头程服务 or FBA First-leg Service is a recent addition to XQ Express's roster, providing transshipment services for places like the USA, Europe, Japan, and Canada. It supports various shipping methods and is designed for Amazon's FBA sellers.
XQ Express Shipment Tracking
One of the standout features of XQ Express is its robust shipment tracking system. Customers can keep a real-time eye on their shipments, ensuring transparency and peace of mind.
How to Track XQ Express shipments?
To track XQ Express shipments, you need to enter your tracking number into the designated field, and click the "Carrier" button, then select "XQ Express". If you're uncertain about which carrier is handling your shipment, the system can automatically select the carrier for you. Afterward, click the "Track" button, and you'll be redirected to the tracking results page, where you can find detailed information about your shipment's status and location.
What Does an XQ Express Tracking Number Look Like?
An XQ Express tracking number is distinctively formatted for easy identification. It typically starts with the prefix 'XQE', followed by two letters, then a sequence of 10 digits, and ending with the suffix 'YQ'. For instance, it might appear as: XQEAB1234567890YQ.
Delivery Times for XQ Express Shipments
Delivery times vary based on the service chosen. For example, the XQ European Fast Track promises deliveries between 4-6 days for specific European countries. The exact delivery time for other services depends on various factors, including the type of service, destination, and customs procedures of the recipient country.
Frequently asked questions about XQ Express related issues
What is XQ Express?
XQ Express, also known as 星前物流, is a leading logistics company based in Guangzhou, China. Established in 2014, it specializes in offering comprehensive logistics solutions tailored for the cross-border e-commerce sector.
What services does XQ Express provide?
XQ Express offers a range of services, including Warehouse Packaging Service, XQ Dedicated Line, International Express Delivery, Sensitive Goods Package, Postal/E-mail Bao Package, and the FBA First-leg Service.
How long does delivery take with the XQ European Fast Track?
The XQ European Fast Track service promises deliveries between 4-6 days for select European countries such as the UK, France, and Germany.
Does XQ Express handle sensitive products?
Yes, XQ Express offers the Sensitive Goods Package service, specifically designed to cater to items like cosmetics, liquids, and other sensitive goods.
What is the Postal/E-mail Bao Package service?
The Postal/E-mail Bao Package, or 邮政/E邮宝小包, is a cost-effective air mail service designed for shipping large quantities of small items. It is especially suitable for sellers shipping lightweight items to international destinations.
Can XQ Express handle Amazon FBA shipments?
Yes, XQ Express provides the FBA First-leg Service, which offers transshipment services for various locations, including the USA, Europe, Japan, and Canada. It's designed especially for Amazon's FBA sellers.
Are there any items that XQ Express does not ship?
While XQ Express has a broad scope of services, including those for sensitive goods, there may be restrictions based on international shipping laws and regulations. It's best to consult with XQ Express directly regarding any specific items you're unsure about.