Turkish Post, also known as PTT (Posta ve Telgraf Teşkilatı), is the national postal service provider of Turkey. Established in 1840, Turkish Post has grown to be a leader in mail, parcel, and cargo delivery services, both domestically and internationally. With its extensive network, Turkish Post ensures timely and efficient delivery of packages, while also offering tracking services for customers to keep an eye on their shipments.
Turkish Post (PTT) Headquarters and Delivery Services
Turkish Post (PTT) Headquarters
Turkish Post (PTT) headquarters are located in the capital city of Turkey, Ankara. The organization operates under the governance of the Ministry of Transport and Infrastructure.
Delivery Services
Turkish Post offers a wide array of delivery services, catering to various needs. These services include:
- Domestic mail and parcel delivery
- International mail and parcel delivery
- Express mail service (EMS)
- Cargo and logistics services
- E-commerce solutions
How Turkish Post shipment tracking works?
Turkish Post offers a shipment tracking system, allowing customers to track their packages with ease. Here's how it works:
- When a package is sent via Turkish Post (PTT), it is assigned a unique tracking number.
- The tracking number is provided to the sender, who can share it with the recipient.
- To track a package, customers can visit the Turkish Post (PTT) website or use our package tracking platform by entering the tracking number in the designated field.
- The system will then display the current status and location of the shipment, along with an estimated delivery date.
What do Turkish Post tracking numbers look like?
Turkish Post tracking numbers usually consist of 13 characters. The tracking number start with two letters, followed by 9 digits, followed by two-letter country code of Turkey (e.g., AA123456789TR).
Shipment Delivery Time
The delivery time for Turkish Post (PTT) shipments depends on the service chosen and the destination. For domestic deliveries, it usually takes 1-3 business days. International deliveries can take anywhere from 3-15 business days, depending on the destination country and the chosen service.
What is the estimated delivery time for Turkish Post (PTT) to deliver shipments to the top importing countries from Turkey?
Estimated delivery times for Turkish Post (PTT) can vary based on several factors, such as the type of service selected, customs clearance processes, and the destination country's postal system. As a general guideline, the delivery times for international shipments can range from a few days to several weeks. Here are the approximate delivery times for Turkish Post (PTT) shipments to the top 20 countries importing goods from Turkey:
- Germany: 5-14 days
- United Kingdom: 5-14 days
- United States: 7-21 days
- Italy: 5-14 days
- France: 5-14 days
- Spain: 5-14 days
- Netherlands: 5-14 days
- Iraq: 7-21 days
- Russia: 7-21 days
- Belgium: 5-14 days
- Iran: 7-21 days
- Poland: 5-14 days
- China: 7-21 days
- Romania: 5-14 days
- United Arab Emirates: 7-14 days
- Switzerland: 5-14 days
- Saudi Arabia: 7-14 days
- Egypt: 7-14 days
- Bulgaria: 5-14 days
- Greece: 5-14 days
Please note that these are estimated delivery times and may not accurately reflect current conditions.
How do I contact Turkish Post (PTT) for shipment issues?
If you encounter any issues with your Turkish Post (PTT) shipment, you can contact their customer service through the following channels:
- Phone: Call the Turkish Post (PTT) customer service hotline at +90 444 1 788.
- Email: Send an email to [email protected] with your query or concern.
- In-person: Visit your local Turkish Post (PTT) branch for assistance.
Frequently Asked Questions about Turkish Post (PTT)
How do I track Turkish Post (PTT) shipment?
To track a Turkish Post shipment, enter the tracking number in the field above, click the "Carrier" button, and select "Turkish Post." If you're unsure which carrier is handling your shipment, let the system choose the carrier automatically on your behalf. After that, click the "Track" button, and you will be redirected to the tracking results page. Here, you will find detailed information about your shipment, including locations and dates.
What does my Turkish Post (PTT) tracking number look like?
Turkish Post (PTT) tracking numbers typically consist of 13 characters, starting with two letters, followed by nine digits, and ending with two more letters (e.g., XX123456789YY).
How long does it take for Turkish Post (PTT) to deliver the shipment?
Delivery times vary depending on the service chosen and the destination. Domestic deliveries generally take 1-3 business days, while international deliveries can take anywhere from 3-15 business days.
How do I contact Turkish Post (PTT) if I have an issue with my shipment?
You can contact Turkish Post (PTT) customer service via phone at +90 444 1 788, email at [email protected], or visit your local Turkish Post (PTT) branch for assistance.
Can I track my shipment if I lost my tracking number?
If you lose your tracking number, it is best to contact the sender to obtain it. Turkish Post (PTT) may not be able to help you track your shipment without the tracking number.
I entered my tracking number but the system says it's invalid. What should I do?
Double-check the tracking number for any errors and ensure it follows the correct format (e.g., XX123456789YY). If the issue persists, contact Turkish Post (PTT) customer service at +90 444 1 788 or [email protected] for assistance.
My Turkish Post (PTT) postal cargo tracking shows no updates for several days. What does this mean?
Occasionally, tracking updates may be delayed due to unforeseen circumstances. It is recommended to wait for a few more days for the tracking to update. If there are still no updates, contact Turkish Post (PTT) customer service for further information.
Can I change the delivery address for my Turkish Post (PTT) postal cargo?
Changing the delivery address may be possible, depending on the shipment's current status. Contact Turkish Post (PTT) customer service as soon as possible to inquire about the possibility of modifying the delivery address.
My Turkish Post (PTT) postal cargo was marked as delivered, but I haven't received it. What should I do?
First, check with your neighbors and around your property for the package. If it's still not found, contact Turkish Post (PTT) customer service to report the issue and initiate an investigation.
How do I file a claim for a lost or damaged Turkish Post (PTT) postal cargo?
To file a claim, contact Turkish Post (PTT) customer service and provide the necessary information, including your tracking number, shipment details, and a description of the issue. They will guide you through the claims process.
Can I track multiple Turkish Post (PTT) postal cargo shipments at once?
Yes, you can track multiple shipments. Enter each tracking number on a separate line in the designated field, and then click the tracking button
How do I sign up for SMS or email notifications for my Turkish Post (PTT) postal cargo?
You can enable SMS or email notifications by contacting Turkish Post (PTT) customer service and providing your tracking number and contact information. They will help you set up notifications for your shipment's progress.
Our Monthly Statistics for Turkish Post - PTT Posta – October 2024
Our monthly delivery time statistics for Turkish Post - PTT Posta in October 2024 provide insights into the minimum, average, and maximum shipment delivery times from the origin to the destination country.
From | To | Delivery Time |
---|---|---|
TUR Turkey | Unknown Unknown |
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TUR Turkey | DEU Germany |
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TUR Turkey | USA United States |
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TUR Turkey | SAU Saudi Arabia |
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CHN China | TUR Turkey |
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DEU Germany | TUR Turkey |
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TUR Turkey | NLD Netherlands |
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TUR Turkey | ITA Italy |
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TUR Turkey | FRA France |
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TUR Turkey | HKG Hong Kong |
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TUR Turkey | GBR United Kingdom |
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TUR Turkey | AUT Austria |
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JPN Japan | TUR Turkey |
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SAU Saudi Arabia | TUR Turkey |
|
TUR Turkey | ESP Spain |
|