Singapore Post, commonly known as SingPost, is the national postal service provider of Singapore. Established in 1819, SingPost has grown from a simple mail delivery service to a multifaceted organization offering a wide range of postal, logistics, and e-commerce solutions. As the primary postal service in Singapore, SingPost is responsible for managing both domestic and international mail and parcel deliveries. The company is headquartered at 10 Eunos Road 8, Singapore, where it continues to innovate and expand its service offerings to meet the changing needs of its customers.
Services Offered by Singapore Post
Singapore Post provides a comprehensive suite of services designed to cater to the diverse needs of its customers. These services include:
- Mail Services: Handling letters, postcards, and documents for domestic and international delivery.
- Parcel Delivery: Reliable and efficient parcel delivery services within Singapore and to international destinations.
- Speedpost: Expedited shipping options for urgent deliveries, ensuring quick and secure delivery both domestically and internationally.
- eCommerce Solutions: Integrated logistics support for online retailers, including warehousing, order fulfillment, and last-mile delivery.
- Financial Services: Various financial services, such as bill payments, remittances, and insurance.
- Logistics and Warehousing: Comprehensive logistics solutions, including warehousing, distribution, and supply chain management.
SingPost’s extensive network and advanced technological infrastructure enable it to deliver high-quality services, making it a trusted partner for postal and logistics needs in Singapore and around the world.
Singapore Post Shipment Tracking
Shipment tracking is an integral part of SingPost's services, enabling customers to track their parcels and mail in real-time. SingPost provides a robust and secure tracking system that gives customers peace of mind knowing the status and location of their shipments. The process is straightforward: customers simply need to enter the unique tracking number provided at the time of dispatch into the tracking tool on SingPost's website or using our shipment tracking platform.
How to Track Singapore Post Shipments?
To track a Singapore Post shipment, you need to enter your tracking number into the designated field, and click the "Carrier" button, then select "Singapore Post". If you're uncertain about which carrier is handling your shipment, the system can automatically select the carrier for you. Afterward, click the "Track" button, and you'll be redirected to the tracking results page, where you can find detailed information about your shipment's status and location.
What Does a Singapore Post Tracking Number Look Like?
A SingPost tracking number typically comprises a series of alphanumeric characters. It usually starts with two alphabets, followed by nine digits, and ends with "SG". For example, a tracking number might look like "RR123456789SG". This unique identifier allows customers to monitor the progress of their shipments throughout the delivery process.
Shipment Delivery Time
The delivery time for Singapore Post shipments depends on the destination and the type of service selected. Generally, domestic deliveries within Singapore take 1-3 business days. International deliveries vary depending on the destination country and customs processes, ranging from 5-10 business days for standard services to shorter times for express deliveries.
Examples of Delivery Times
- Within Singapore: 1-3 business days
- To Malaysia: 3-5 business days (standard), 1-3 business days (Speedpost)
- To the USA: 7-10 business days (standard), 3-5 business days (Speedpost)
- To the UK: 7-10 business days (standard), 3-5 business days (Speedpost)
- To Australia: 7-10 business days (standard), 3-5 business days (Speedpost)
Frequently Asked Questions About Singapore Post Shipments
How Do I Contact Singapore Post If There Is An Issue With My Shipment?
If there is an issue with your shipment, SingPost's customer service is readily available to assist. You can reach them at their hotline number: +65 6222 5777. Ensure that you have your tracking number and other relevant information about your shipment on hand when you contact them.
What Should I Do If My Singapore Post Shipment Tracking Isn't Updating?
If your SingPost shipment tracking status hasn't updated for several days, it could be because the package is in transit between tracking points. If the status remains unchanged for an extended period, it is recommended that you contact SingPost's customer service for assistance.
What Does 'In Transit' Mean for My Singapore Post Shipment?
The 'In Transit' status for your SingPost shipment indicates that your package is on its way to the delivery address. The status will update as the package goes through different stages of the delivery process.
What Should I Do If My Singapore Post Shipment Is Delayed?
If your SingPost shipment is delayed beyond the estimated delivery time, you should first check the status using your tracking number. If the tracking information has not been updated for some time, or if the delay is significant, it is recommended to reach out to SingPost's customer service for further help.
What Should I Do If My Singapore Post Shipment Status Says 'Delivered', but I Haven't Received My Package?
If your SingPost tracking information shows 'Delivered', but you have not received your package, it is advisable to check with your neighbours or your local post office first. If you still can't find the package, you should contact SingPost's customer service for further assistance.
What Can I Do If I Received a Damaged Package from Singapore Post?
If you receive a package that is damaged, you should report it to SingPost immediately. You can do this by contacting their customer service either through their website or over the phone. Provide all relevant information about the shipment, including the tracking number and the nature of the damage, to facilitate the resolution process.
I Missed My Singapore Post Delivery. What Should I Do Next?
If you were not at home when the delivery was attempted, SingPost will usually leave a notice with information about the next delivery attempt or instructions for picking up the package from a local post office. Follow the instructions on the notice to receive your package.
Our Monthly Statistics for Singapore Post – November 2024
Our monthly delivery time statistics for Singapore Post in November 2024 provide insights into the minimum, average, and maximum shipment delivery times from the origin to the destination country.
| From | To | Delivery Time |
|---|---|---|
 JPNJapan |  SGPSingapore |
|
 TWNTaiwan | SGP Singapore |
|
| SGP Singapore |  VNMVietnam |
|
| SGP Singapore | SGP Singapore |
|
| SGP Singapore |  DEUGermany |
|
 THAThailand | SGP Singapore |
|
 UnknownUnknown | SGP Singapore |
|
| DEU Germany | SGP Singapore |
|
 INDIndia | SGP Singapore |
|