SHIPTER is a South Korean-based international shipping and logistics company that specializes in providing streamlined e-commerce solutions. It focuses on helping online businesses ship products globally with ease, handling everything from export documentation to customs clearance. SHIPTER has established itself as a leading service provider for e-commerce sellers looking to expand their reach into international markets. Through partnerships with logistics networks in over 40 countries, it offers wide geographical coverage, ensuring businesses can send products to a variety of global destinations.
The service is designed for both B2B (business-to-business) and C2C (customer-to-customer) models, making it flexible for different types of enterprises. SHIPTER’s services include the ability to register products for shipment, print shipping labels, track packages in real-time, and manage the necessary paperwork. Its platform supports businesses by automating many of the steps required in international shipping, saving time and reducing errors in the process.
SHIPTER's Key Services
SHIPTER offers a range of services designed to support e-commerce businesses in their international shipping needs:
- Product Registration: Sellers can register their products through SHIPTER's portal, and the company provides the necessary documentation and labels to streamline the export process.
- Customs Clearance: SHIPTER assists with export and import customs documentation, ensuring that shipments are processed smoothly across borders.
- Tracking: The platform provides detailed shipment tracking, allowing businesses and customers to monitor the progress of their parcels from origin to destination.
- Global Coverage: SHIPTER offers shipping to over 40 countries, with local logistics partnerships to ensure fast and reliable delivery.
How Shipment Tracking Works with SHIPTER
SHIPTER makes shipment tracking easy and accessible through its website or by using our shipment tracking platform. Once a package is registered for shipment, the seller receives a unique tracking number. This number allows both the seller and the customer to monitor the shipment's progress in real time. SHIPTER's tracking system provides updates at every major milestone, including when the item is picked up, processed at the warehouse, cleared through customs, and dispatched for final delivery.
Tracking Number Format
SHIPTER tracking numbers come in various formats depending on the logistics provider and the destination country. One common format starts with a series of letters, followed by digits, and ending with "KR" (indicating South Korea). For example, a typical SHIPTER tracking number might look like HSE0123KR. This format ensures that the shipment can be easily identified and tracked through SHIPTER’s online system.
How to track SHIPTER shipments?
To track a SHIPTER shipment, enter your tracking number into the designated field and click on the "Carrier" button. Then, select "SHIPTER" from the options. If you are unsure about which carrier is handling your shipment, the system can automatically identify the carrier for you. Next, click the "Track" button. You will be redirected to a tracking results page, where detailed information about your shipment's status and location is displayed.
Shipment Delivery Time
Delivery times for SHIPTER shipments vary depending on the destination country, customs processing time, and the shipping method selected. For example, standard shipments to nearby countries such as Japan or China may take 3-5 business days, while shipments to Europe or the United States can take 7-14 business days. Expedited services are also available, reducing transit time to as little as 2-3 business days for certain regions.
Here are some typical delivery times for different regions:
- South Korea to the United States: 7-10 business days (standard shipping)
- South Korea to the United Kingdom: 10-12 business days
- South Korea to Japan: 3-5 business days
- South Korea to Australia: 5-7 business days
These estimates may vary depending on customs clearance times and local holidays.
How to Contact SHIPTER
If there are any issues with a shipment, SHIPTER provides several ways to get in touch with their support team. Customers can visit the inquiry page on their website to submit questions or concerns. Whether the issue relates to delayed delivery, a lost package, or customs problems, SHIPTER’s customer support team is available to assist with resolving the matter.
Frequently Asked Questions about SHIPTER Shipment Tracking Issues
What should I do if my tracking number isn’t working?
If your SHIPTER tracking number is not providing updates or shows as invalid, ensure that you have entered the correct tracking number. SHIPTER tracking numbers may vary in format, such as starting with letters and ending with 'KR' (e.g., HSE0123KR). If the issue persists, contact SHIPTER’s customer support via the inquiry page to verify the tracking number or resolve the issue.
Why is my shipment stuck at customs?
Shipments may occasionally experience delays at customs due to additional documentation or inspections. This can happen if the package contains restricted items, incomplete customs forms, or if the customs authorities require more information. If your shipment is delayed at customs for more than a few days, contact SHIPTER support for guidance on resolving the issue.
My tracking hasn’t been updated in several days. What should I do?
It is common for tracking information to temporarily stop updating during long international transit periods or while packages are being processed at customs. If your tracking hasn’t updated for more than 5-7 days, you may want to reach out to SHIPTER’s support team via their inquiry page for more detailed information on your package’s location.
What does it mean when my package status is “In Transit”?
"In Transit" means your shipment is currently being transported to the next processing center or its final destination. This is a normal status and can last several days, especially during international shipping. Continue monitoring your tracking number for updates as your package moves through the logistics network.
How can I contact SHIPTER if my shipment is lost?
If your shipment appears to be lost or hasn’t been delivered within the expected timeframe, contact SHIPTER support as soon as possible through their inquiry page. Provide them with your tracking number and any other relevant information to initiate a search for the package.
Why did my package get returned to the sender?
A package may be returned to the sender if there was an issue with the delivery address, customs clearance, or if the recipient was unavailable. Check the tracking information for details about why the package was returned and contact SHIPTER support to resolve the issue or arrange a re-delivery.
Our Monthly Statistics for SHIPTER – September 2024
Our monthly delivery time statistics for SHIPTER in September 2024 provide insights into the minimum, average, and maximum shipment delivery times from the origin to the destination country.
| From | To | Delivery Time |
|---|---|---|
 KORSouth Korea |  KAZKazakhstan |
|
| KOR South Korea |  ITAItaly |
|