Raben Tracking

To track a Raben shipment, enter your tracking number into the designated field and click on the "Carrier" button. Then, select "Raben" from the options. If you are unsure about which carrier is handling your shipment, the system can automatically identify the carrier for you. Next, click the "Track" button. You will be redirected to a tracking results page, where detailed information about your shipment's status and location is displayed.

First, check your Raben shipment tracking results and its latest tracking information. If your parcel has been in transit for more than 7 days without any updated information, please contact Raben Group's customer service for clarification.

First, go to https://www.raben-group.com/contact

1. Fill in the form with your first name and surname, company name (if applicable), address, postal code, phone number, and email address.
2. In the message field, explain your problem and include the tracking number so they can identify your shipment.
3. Read the arguments and click agree to the required fields.
4. Fill in all other required fields.
5. Click on the Send button.
6. They will then contact you via your email address or phone number.
7. You can also contact them directly by phone. I could include the phone number here, but it may change over time, so it is recommended to visit the official website at https://www.raben-group.com/contact.
8. Please note that before you talk to Raben Group customer service, have the correct tracking number ready.

If your tracking number isn't working, ensure that you have correctly entered the 15-digit number without any spaces or additional characters. If the number is correct and you still face issues, there might be a delay in the system's update. Please wait a while and try again. For immediate concerns, contact Raben customer support directly for assistance.

Delivery times with Raben vary depending on the destination and the service chosen. Generally, domestic shipments within countries like Germany or Poland can take 1-2 business days, while international shipments across Europe might range from 2-5 business days. For specific delivery times, please refer to the estimated delivery schedule provided at the time of shipment or contact Raben directly.

If your shipment is delayed beyond the expected delivery time, use your tracking number to check the latest status. If there are no updates or you need more information, Raben’s customer support is available to provide assistance and address any concerns regarding your shipment.

Changing the delivery address after the shipment has been dispatched is subject to specific conditions and may not always be possible. It is important to contact Raben customer support as soon as you realize a change is needed to explore available options. Be aware that changes may affect the delivery timeline and potentially incur additional costs.

If your shipment arrives damaged, it is crucial to document the condition of the package and its contents immediately. Keep all packaging materials and contact Raben customer support at the earliest opportunity, providing them with your tracking number and evidence of the damage to initiate a claim process or receive further instructions.

For any shipment-related queries, including issues with tracking, Raben Group can be contacted through their customer support channels. Each country where Raben operates has specific contact numbers and support mechanisms, which can be found on the Raben Group website under the contact section. Raben is dedicated to providing timely and helpful responses to all inquiries.