Quantium Solutions is a renowned logistics company that offers a full spectrum of logistics and fulfilment services, tailored to meet the needs of various industries such as e-commerce, healthcare, and retail. Headquartered in Singapore, Quantium Solutions has established a strong presence in the Asia-Pacific region and beyond, ensuring efficient and timely delivery of goods through its extensive network. The company's commitment to leveraging advanced technology and providing exceptional customer service has solidified its reputation as a reliable logistics partner.
Extensive Range of Services
Quantium Solutions provides a comprehensive array of logistics services designed to optimize supply chain operations and enhance customer satisfaction. Their warehousing solutions offer flexible storage options, efficient inventory management, and streamlined order processing. With state-of-the-art facilities, Quantium Solutions ensures that goods are stored securely and can be accessed quickly when needed.
Their fulfilment services encompass the entire order processing cycle, including picking, packing, and shipping. Tailored to meet the specific requirements of clients, these services ensure accuracy and speed in delivering orders. Additionally, Quantium Solutions excels in last-mile delivery, guaranteeing that products reach their final destination promptly and accurately. Their customs clearance services further streamline the import and export process, making international shipping more efficient.
Advanced Shipment Tracking System
Quantium Solutions provides a robust shipment tracking system that allows customers to monitor their parcels in real-time. Each shipment is assigned a unique tracking number, which follows a specific format: two letters, followed by nine digits, and ending with two letters (e.g., QL123456789ID). This tracking number can be entered on Quantium Solutions' online tracking portal, providing detailed information about the shipment's journey from origin to destination.
The shipment tracking system offers transparency and peace of mind, enabling customers to track their parcels through various stages, including pick-up, processing, transit, and delivery. By providing real-time updates, Quantium Solutions ensures that customers are always informed about the status of their shipments, enhancing their overall experience.
How to track Quantium Solutions shipments?
To track a Quantium Solutions shipment, enter your tracking number into the designated field and click on the "Carrier" button. Then, select "Quantium Solutions" from the options. If you are unsure about which carrier is handling your shipment, the system can automatically identify the carrier for you. Next, click the "Track" button. You will be redirected to a tracking results page, where detailed information about your shipment's status and location is displayed.
Shipment Delivery Time
Delivery times with Quantium Solutions vary depending on the destination and the type of service selected. For domestic shipments within the Asia-Pacific region, delivery times typically range from 1 to 5 business days. International shipments may take longer, usually between 5 to 14 business days, depending on the destination and customs clearance processes. For example, a shipment from Singapore to Australia might take approximately 5 business days, while a shipment to the United States could take up to 10 business days.
Contacting Quantium Solutions for Support
In case of any issues with shipments, Quantium Solutions offers dedicated customer support across various regions. Customers can reach out to the support team via email, depending on their location:
- Singapore Headquarters: [email protected]
- Indonesia: [email protected]
- China: [email protected]
- Hong Kong: [email protected]
- Thailand: [email protected]
- Malaysia: [email protected]
- Australia: [email protected]
- New Zealand: [email protected]
- Japan: [email protected]
- Taiwan: [email protected]
By choosing Quantium Solutions, businesses and individuals can benefit from a highly efficient and transparent logistics service, ensuring that their shipments are tracked accurately and delivered on time. The company's commitment to technology integration and exceptional customer service makes it a top choice for comprehensive logistics and shipment tracking solutions.
Frequently Asked Questions about Quantium Solutions
Where does Quantium Solutions deliver to?
Quantium Solutions provides delivery services to a wide range of international destinations. For the last mile delivery, they often partner with local postal services in the destination country to ensure that shipments reach their final destination efficiently. This includes domestic postal services such as USPS in the United States, Royal Mail in the UK, and other equivalent services in various countries.
What should I do if my tracking number is not working?
If your tracking number is not working, first ensure that you have entered it correctly. If the issue persists, it may be due to a delay in the tracking system updates. If you still cannot track your shipment after some time, please contact Quantium Solutions customer support for assistance.
How long does it take for my shipment to be delivered?
Delivery times vary depending on the destination and the type of service selected. Domestic shipments within the Asia-Pacific region typically take 1 to 5 business days. International shipments usually take between 5 to 14 business days. Factors such as customs clearance and local postal service efficiency can also affect delivery times.
What happens if my shipment is delayed?
If your shipment is delayed, it may be due to several factors such as customs clearance, local postal service delays, or unforeseen circumstances like weather conditions. You can track your shipment using the provided tracking number for updates. If you need further assistance, contact Quantium Solutions customer support for more information.
How do I contact Quantium Solutions if there is an issue with my shipment?
If you encounter any issues with your shipment, you can contact Quantium Solutions customer support via email. Here are the contact details for various regions:
- Singapore Headquarters: [email protected]
- Indonesia: [email protected]
- China: [email protected]
- Hong Kong: [email protected]
- Thailand: [email protected]
- Malaysia: [email protected]
- Australia: [email protected]
- New Zealand: [email protected]
- Japan: [email protected]
- Taiwan: [email protected]
What should I do if my shipment arrives damaged?
If your shipment arrives damaged, please take photos of the damage and contact Quantium Solutions customer support immediately. Provide them with your tracking number, photos, and a description of the issue. They will assist you in resolving the problem and may coordinate with the local postal service if necessary.
Can I change the delivery address after the shipment has been dispatched?
Once a shipment has been dispatched, changing the delivery address can be challenging. However, you can contact Quantium Solutions customer support to inquire if any changes are possible. They will do their best to assist you, but it will depend on the current status and location of your shipment.
Why hasn't my shipment tracking information updated?
If your shipment tracking information hasn't updated, it might be due to delays in the tracking system or the local postal service not updating their records promptly. Please allow some time for updates to appear. If the issue persists, contact Quantium Solutions customer support for further assistance.
Our Monthly Statistics for Quantium Solutions – November 2024
Our monthly delivery time statistics for Quantium Solutions in November 2024 provide insights into the minimum, average, and maximum shipment delivery times from the origin to the destination country.
| From | To | Delivery Time |
|---|---|---|
 HKGHong Kong |  JPNJapan |
|
| HKG Hong Kong |  UnknownUnknown |
|
 THAThailand | THA Thailand |
|
 MYSMalaysia |  ROURomania |
|
 IDNIndonesia |  USAUnited States |
|
 TWNTaiwan | USA United States |
|