Pitney Bowes is a globally recognized American company specializing in commerce solutions, including logistics, mailing, and shipping services. Founded in 1920, Pitney Bowes has evolved over the years to become a leader in the industry, providing innovative solutions that help businesses and individuals manage their shipping and mailing needs efficiently. With a focus on technology and customer service, Pitney Bowes has expanded its offerings to include e-commerce logistics, cross-border shipping, and financial services, making it a comprehensive provider of commerce solutions.
Headquarters and Contact Information
Pitney Bowes is headquartered in Stamford, Connecticut, USA. The company's main office is located at 3001 Summer Street, Stamford, CT 06926. For general inquiries, customers can reach out to Pitney Bowes via their customer service hotline at +1-844-256-6444 or visit their contact page for more detailed contact information.
Services Offered by Pitney Bowes
Pitney Bowes offers a wide range of services designed to meet the diverse needs of its customers. These services include:
- Mailing Solutions: Advanced mailing systems and software that streamline the mailing process for businesses.
- Shipping and Logistics: Comprehensive shipping solutions for domestic and international deliveries, including parcel management and freight services.
- E-commerce Solutions: Specialized services for e-commerce businesses, including cross-border shipping, returns management, and fulfillment services.
- Financial Services: Financing options and payment solutions to help businesses manage their cash flow and operations more effectively.
- Software and Data: Tools and analytics to enhance business operations, including address verification, geocoding, and customer data management.
Pitney Bowes partners with major carriers like USPS, UPS, and FedEx to provide reliable and efficient delivery services. The company leverages advanced technology to optimize logistics processes and ensure timely deliveries.
Shipment Tracking
How Shipment Tracking Works
Pitney Bowes provides a robust shipment tracking system that allows customers to monitor their packages in real-time. The tracking system is integrated with advanced technology, offering detailed updates on the status and location of shipments throughout the delivery process. Customers can track their shipments by visiting the Pitney Bowes tracking page and entering their tracking number.
Tracking Number Format
Pitney Bowes tracking numbers are 20 characters in length, starting with 'UPAA' followed by another letter (A-Z) and 15 digits. For example, a tracking number might look like this: UPAAB123456789012345 or UPAAE001234567890123. This unique format ensures precise tracking and easy identification of shipments.
How to track Pitney Bowes packages?
To track a Pitney Bowes package, enter your tracking number into the designated field and click on the "Carrier" button. Then, select "Pitney Bowes" from the options. If you are unsure which carrier is handling your package, the system can automatically identify the carrier for you. Next, click the "Track" button. You will be redirected to a tracking results page, where detailed information about your package's status and location will be displayed.
Shipment Delivery Time
The delivery time for Pitney Bowes shipments varies depending on the destination and the type of service selected. Generally, domestic shipments within the United States take 2-5 business days, while international shipments may take longer, ranging from 7-14 business days depending on the destination and customs processes.
Examples of Delivery Times
- Within the United States: 2-5 business days
- To Canada: 5-7 business days
- To the United Kingdom: 7-10 business days
- To Australia: 10-14 business days
Contacting Pitney Bowes for Shipment Issues
If customers encounter any issues with their shipments, Pitney Bowes offers several channels for assistance. Customers can contact the company's customer service team via phone, email, or through their website's contact form. The company's open hours are:
Contact Information
- Phone: +1-844-256-6444
- Website: Pitney Bowes Contact Page
Frequently Asked Questions
What should I do if my tracking number is not working?
If your tracking number is not working, first ensure that you have entered it correctly. If the issue persists, contact Pitney Bowes customer service at 1-844-256-6444 or use their contact page for further assistance. Provide them with your tracking number and any relevant details about your shipment.
Why is my shipment delayed?
Shipment delays can occur due to various reasons, including customs clearance, adverse weather conditions, or logistical issues. If your shipment is delayed, check the tracking information for updates. For more information or assistance, contact Pitney Bowes customer service.
How do I change the delivery address for my shipment?
To change the delivery address for your shipment, contact Pitney Bowes customer service as soon as possible at 1-844-256-6444. Provide them with your tracking number and the new delivery address. Note that changes may not be possible if the shipment is already in the final stages of delivery.
What should I do if my shipment is damaged or lost?
If your shipment is damaged or lost, contact Pitney Bowes customer service immediately. Provide them with your tracking number and details of the damage or loss. They will guide you through the process of filing a claim and assist you with any necessary documentation.
How can I schedule a pickup for my shipment?
To schedule a pickup for your shipment, visit the Pitney Bowes website or contact their customer service team. Provide them with the details of your shipment, including the pickup location and preferred pickup time.
Can I track multiple shipments at once?
Yes, you can track multiple shipments at once by entering each tracking number separated by a comma on the Pitney Bowes tracking page. This will display the status and location of all your shipments simultaneously.
What if I miss the delivery of my shipment?
If you miss the delivery of your shipment, Pitney Bowes will usually attempt a second delivery. You can also contact their customer service to reschedule the delivery at a convenient time or arrange to pick up the shipment from a local Pitney Bowes office.
How long does it take for tracking information to update?
Tracking information is usually updated in real-time as your shipment progresses through various stages of transit. However, there may be occasional delays in updates due to technical issues or processing times at different transit points. If your tracking information hasn't updated for an extended period, contact Pitney Bowes customer service for assistance.
How can I contact Pitney Bowes customer service?
You can contact Pitney Bowes customer service by phone at +1-844-256-6444, by visiting their contact page, or by using the contact form on their website. Their customer service team is available to assist with any shipment-related issues.
Our Monthly Statistics for Pitney Bowes – November 2024
Our monthly delivery time statistics for Pitney Bowes in November 2024 provide insights into the minimum, average, and maximum shipment delivery times from the origin to the destination country.
| From | To | Delivery Time |
|---|---|---|
 UnknownUnknown | Unknown Unknown |
|