Macedonia Post, officially known as "Пошта на Северна Македонија" (Pošta na Severna Makedonija), is the national postal operator of North Macedonia. Established in 1992, Macedonia Post has been providing reliable and comprehensive postal services across the country, playing a crucial role in the nation’s communication and logistics infrastructure. The company offers a wide range of services that extend beyond traditional mail delivery, encompassing parcel logistics, financial services, and digital communication solutions.
Services Offered by Macedonia Post
Macedonia Post offers a diverse range of services to cater to the needs of both individual and business customers. These services include:
- Mail Services: Handling letters, postcards, and documents for domestic and international delivery.
- Parcel Delivery: Efficient parcel delivery services within North Macedonia and to international destinations.
- Express Mail Service (EMS): Expedited shipping option for urgent deliveries, both domestically and internationally.
- Financial Services: Providing services such as money transfers, bill payments, and pension distribution.
- E-commerce Solutions: Specialized logistics support for online retailers, including international shipping, returns management, and warehousing.
- Logistics Services: Comprehensive solutions for logistics and supply chain management, including freight forwarding and warehousing.
Macedonia Post collaborates with international postal networks and logistics companies to ensure seamless service across borders, making it a reliable partner for global communications and logistics.
Shipment Tracking
How Shipment Tracking Works
Macedonia Post provides a robust shipment tracking system that allows customers to monitor their parcels throughout the delivery process. The tracking system is accessible through the Macedonia Post website, where customers can enter their tracking number to receive real-time updates on the status and location of their shipments. This system ensures that customers are always informed about the whereabouts of their parcels.
Tracking Number Format
The tracking number format for Macedonia Post shipments typically consists of a combination of letters and numbers. An example of a tracking number might look like this: MK123456789MK. This unique identifier allows customers to receive detailed information about their shipment's progress and current location.
How to track Macedonia Post shipments?
To track a Macedonia Post shipment, enter your tracking number into the designated field and click on the "Carrier" button. Then, select "Macedonia Post" from the options. If you are unsure about which carrier is handling your shipment, the system can automatically identify the carrier for you. Next, click the "Track" button. You will be redirected to a tracking results page, where detailed information about your shipment's status and location is displayed.
Shipment Delivery Time
The delivery time for Macedonia Post shipments depends on the destination and the type of service selected. Domestic deliveries within North Macedonia generally take 1-3 business days. International deliveries vary depending on the destination country and customs processes, ranging from 5-15 business days for standard services to shorter times for express deliveries.
Examples of Delivery Times
- Within North Macedonia: 1-3 business days
- To Germany: 5-7 business days (standard), 2-4 business days (express)
- To the USA: 7-10 business days (standard), 3-5 business days (express)
- To Australia: 10-15 business days (standard), 5-7 business days (express)
Contacting Macedonia Post for Shipment Issues
If customers encounter any issues with their shipments, Macedonia Post offers several channels for assistance. Customers can visit the Macedonia Post contact page for various support options, including phone, email, and online contact forms. The customer service team is dedicated to resolving issues promptly and ensuring customer satisfaction.
Contact Information
- Phone: +389 02 3105 113
- Email: Through the contact form on the contact page
- Headquarters: Skopje, North Macedonia
Frequently Asked Questions
What should I do if my tracking number is not working?
If your Macedonia Post tracking number is not working, first ensure that you have entered it correctly. If the issue persists, contact Macedonia Post customer service at +389 02 3105 113 or use their contact page for further assistance. Provide them with your tracking number and any relevant details about your shipment.
Why is my shipment delayed?
Shipment delays can occur due to various reasons, including customs clearance, adverse weather conditions, or logistical issues. If your shipment is delayed, check the tracking information for updates. For more details or assistance, contact Macedonia Post customer service.
How do I change the delivery address for my shipment?
To change the delivery address for your shipment, contact Macedonia Post customer service as soon as possible at +389 02 3105 113. Provide them with your tracking number and the new delivery address. Note that changes may not be possible if the shipment is already in the final stages of delivery.
What should I do if my shipment is damaged or lost?
If your shipment is damaged or lost, contact Macedonia Post customer service immediately. Provide them with your tracking number and details of the damage or loss. They will guide you through the process of filing a claim and assist you with any necessary documentation.
How can I schedule a pickup for my shipment?
To schedule a pickup for your shipment, visit the Macedonia Post website or contact their customer service team at +389 02 3105 113. Provide them with the details of your shipment, including the pickup location and preferred pickup time.
Can I track multiple shipments at once?
Yes, you can track multiple shipments at once by entering each tracking number separated by a comma on the Macedonia Post tracking page. This will display the status and location of all your shipments simultaneously.
What if I miss the delivery of my shipment?
If you miss the delivery of your shipment, Macedonia Post will usually attempt a second delivery. You can also contact their customer service to reschedule the delivery at a convenient time or arrange to pick up the shipment from a local post office.
How long does it take for tracking information to update?
Tracking information is usually updated in real-time as your shipment progresses through various stages of transit. However, there may be occasional delays in updates due to technical issues or processing times at different transit points. If your tracking information hasn't updated for an extended period, contact Macedonia Post customer service for assistance.
How can I contact Macedonia Post customer service?
You can contact Macedonia Post customer service by phone at +389 02 3105 113, by visiting their contact page, or by using the contact form on their website. Their customer service team is available to assist with any shipment-related issues.
Our Monthly Statistics for Macedonia Post – November 2024
Our monthly delivery time statistics for Macedonia Post in November 2024 provide insights into the minimum, average, and maximum shipment delivery times from the origin to the destination country.
| From | To | Delivery Time |
|---|---|---|
 MKDMacedonia |  UnknownUnknown |
|
 LTULithuania | MKD Macedonia |
|