Linlong International Logistics Co., Ltd. is a leading logistics company specializing in domestic e-commerce, international cross-border e-commerce express delivery, and small parcel shipping. Linlong provides cost-effective postal services for domestic and international e-commerce operators, partnering with globally recognized logistics companies to handle tens of thousands of international parcels daily.
With extensive experience serving e-commerce sellers, Linlong has established itself as a strategic partner for major platforms like eBay, PayPal, Amazon, AliExpress, Wish, TikTok, and others. The company’s commitment to professionalism, safety, and efficiency ensures seamless delivery for sellers and their customers across the globe. By utilizing advanced IT systems and optimizing logistics routes, Linlong maintains a complaint rate of just 0.5%, reflecting its dedication to providing reliable and high-quality services.
Key Services Offered by Linlong
Comprehensive Logistics Solutions
Linlong offers a range of logistics services tailored to meet the needs of e-commerce sellers. These services include:
- Cross-border E-commerce Logistics: Reliable delivery solutions for sellers on platforms like eBay, Amazon, and AliExpress, ensuring timely international deliveries.
- Small Parcel Shipping: Affordable and efficient shipping options for lightweight packages, ideal for cross-border online sellers.
- Air Express Services: Fast and secure delivery for time-sensitive shipments, leveraging strategic partnerships with global carriers.
E-commerce Integration
Linlong seamlessly integrates with popular e-commerce platforms, including Lazada, Shopee, Temu, Shein, Wildberries, and more. This integration streamlines logistics for sellers by providing one-stop solutions for order fulfillment, shipping, and delivery.
Advanced IT Systems
Linlong’s logistics systems incorporate advanced IT solutions for real-time monitoring and optimization. Their integrated shipping rate inquiry and parcel tracking systems allow sellers to efficiently manage their logistics operations.
How Shipment Tracking Works with Linlong
Linlong provides a robust shipment tracking system to ensure transparency and reliability. Customers and sellers can monitor their shipments at every stage of the delivery process.
Tracking Number Formats
Linlong tracking numbers typically start with two letters, followed by a series of digits, and end with two letters. This standardized format allows for seamless tracking of parcels across Linlong’s logistics network.
How to track Linlong shipments?
To track a Linlong shipment, enter your tracking number into the designated field and click on the "Carrier" button. Then, select "Linlong" from the list of options. If you're unsure which carrier is handling your shipment, the system can automatically identify it for you. Afterward, click the "Track" button. You will be redirected to a tracking results page, where detailed information about your shipment's status and location will be displayed.
Shipment Delivery Time
Delivery times for Linlong shipments vary based on the destination and selected shipping method. The company’s optimized logistics network ensures timely deliveries for both domestic and international shipments.
Estimated Delivery Times
- Asia: 5-10 business days.
- Europe: 7-15 business days.
- North America: 10-20 business days.
- Australia/New Zealand: 8-16 business days.
- South America: 15-25 business days.
These times are approximate and may vary due to factors like customs processing, holidays, or local carrier delays.
Example Delivery Scenarios
- E-commerce Order from China to the United Kingdom: 7-12 business days.
- Small Parcel to the United States: 10-20 business days.
- Lightweight Package to Australia: 8-16 business days.
How to Contact Linlong for Shipment Issues
For shipment-related issues, it is best to contact the seller, retailer, or platform where the purchase was made. These entities have direct communication with Linlong and are better positioned to resolve any problems. However, if needed, Linlong provides support via their official website.
Key Recommendations for Resolving Issues
- Verify Tracking Information: Double-check the tracking number and ensure it is entered correctly.
- Contact the Seller or Retailer: Sellers on platforms like AliExpress, Amazon, or TikTok have direct access to Linlong for faster issue resolution.
- Monitor Updates Regularly: Keep track of shipment updates to stay informed about your package’s status.
Frequently Asked Questions about LINLONG Shipment Tracking Issues
Why is my LINLONG tracking number not showing any updates?
If your LINLONG tracking number isn’t showing updates, it may be due to delays in scanning or processing your shipment. Ensure that you’ve entered the tracking number correctly, as LINLONG tracking numbers typically start with two letters, followed by a series of digits, and end with two letters (e.g., LL123456789CN). If updates don’t appear after 24-48 hours, contact the seller or retailer for assistance.
What does "In Transit" mean in my LINLONG tracking status?
“In Transit” means that your package is on its way through LINLONG’s logistics network. This status indicates that the shipment has been dispatched but has not yet reached its final destination. Delays in this stage can occur due to customs clearance or transit hub processing.
Why is my LINLONG shipment delayed?
Delays in shipment may occur due to:
- Customs clearance processing.
- High shipping volumes during peak seasons.
- Unforeseen logistics or transit challenges.
If your shipment is delayed beyond the expected delivery timeframe, contact the seller or retailer to investigate further.
What should I do if my LINLONG shipment shows as delivered but I haven’t received it?
If your shipment is marked as “Delivered” but you haven’t received it, take the following steps:
- Check around your property and ask neighbors if the package was delivered to the wrong location.
- Contact the seller or retailer to confirm the delivery details.
- If the issue persists, request the seller or retailer to escalate the issue with LINLONG.
Can I change the delivery address for my LINLONG shipment?
Changing the delivery address for a LINLONG shipment may be possible if the package hasn’t yet been dispatched or is still in transit. Contact the seller or retailer immediately to request an address change.
What should I do if my LINLONG tracking number appears invalid?
If your tracking number appears invalid:
- Ensure the format is correct and matches the LINLONG tracking number structure (e.g., LL123456789CN).
- Confirm the tracking number with the seller or retailer.
- If the issue persists, ask the seller to verify the shipment details with LINLONG.
Does LINLONG deliver on weekends or holidays?
LINLONG’s delivery schedules depend on the destination country and local logistics partners. In some regions, weekend or holiday deliveries may be available, but this is not guaranteed. Contact the seller or retailer for specific delivery schedules.
Why has my LINLONG tracking status stopped updating?
Tracking updates may pause temporarily during international shipping or customs clearance. If there are no updates for more than 5-7 business days, contact the seller or retailer for clarification.
How do I report a lost or damaged package?
To report a lost or damaged package:
- Take photos of the package (if damaged) and its contents.
- Contact the seller or retailer to report the issue.
- Provide your tracking number and any relevant details to expedite the claims process.
Our Monthly Statistics for LINLONG – January 2025
Our monthly delivery time statistics for LINLONG in January 2025 provide insights into the minimum, average, and maximum shipment delivery times from the origin to the destination country.
From | To | Delivery Time |
---|---|---|
China | Germany |
|
China | United States |
|
China | Italy |
|
China | Canada |
|
China | Poland |
|
China | France |
|
China | Australia |
|
China | Austria |
|
China | Czechia |
|
China | Denmark |
|
China | Unknown |
|
China | Norway |
|
China | Romania |
|
China | Portugal |
|