Iran Post, also known as the National Post Company of Iran, is the official postal service provider in the Islamic Republic of Iran. Established in the 20th century, it is a state-owned entity functioning under the Ministry of Information and Communications Technology. The main objective of Iran Post is to provide reliable and accessible postal services to every corner of the country. Its headquarters is situated in the nation's capital, Tehran, which serves as the central hub for the coordination and management of its nationwide operations.
As a significant entity in the country's communication infrastructure, Iran Post has continually enhanced its services and broadened its range, catering to the diverse postal needs of individuals and businesses. Services offered extend beyond conventional mail delivery and include express mail services, financial services, logistics, and retail services.
The headquarters in Tehran are responsible for formulating and implementing policies, making strategic decisions, and coordinating the vast network of post offices spread across the country. With thousands of employees and numerous offices, Iran Post plays a vital role in the country's communication and logistics sectors.
Services Offered by Iran Post
Iran Post provides a comprehensive suite of postal services, designed to meet the varying needs of its customers. These range from traditional mail services to courier and express mail services, both domestically and internationally. The organization is committed to ensuring reliable and timely delivery of mails and parcels across the country and beyond its borders.
Additionally, Iran Post offers financial services including postal banking, bill payments and money orders. These services are particularly vital in rural and remote areas where conventional banking services may be limited. Apart from these, Iran Post also offers retail services which include the sale of stationery, postage stamps, and other goods at post offices.
Among the most beneficial services offered by Iran Post is the online tracking of shipments. This feature allows customers to monitor the status of their parcels and mails in real time, offering transparency and reassurance throughout the delivery process.
Tracking Shipments with Iran Post
Iran Post offers an online tracking service that allows customers to follow their parcels and registered mail in real time. To track a shipment, customers need to enter the unique tracking number assigned to their parcel or mail on the official Iran Post website. This tracking number is typically provided at the time of registering the shipment at the post office.
How do I track Iran Post shipments?
To track a Iran Post shipments, enter the tracking number in the field above, click the "Carrier" button, and select "Iran Post" If you're unsure which carrier is handling your shipment, let the system choose the carrier automatically on your behalf. After that, click the "Track" button, and you will be redirected to the tracking results page. Here, you will find detailed information about your shipment, including locations and dates.
What does an Iran Post tracking number look like?
An Iran Post tracking number typically comprises 13 alphanumeric characters. It starts with two letters, followed by nine digits, and ends with two more letters. An example of this would be "IR123456789IR". This unique identifier allows each parcel or mail item to be tracked individually and ensures its traceability throughout the delivery process.
How long does it take for Iran Post to deliver?
The delivery times for Iran Post depend on the type of service chosen and the destination of the package. For domestic shipments within Iran, express mail services typically ensure delivery within 2-3 business days. Traditional mail services might take a bit longer, usually between 3-7 business days. For international shipments, delivery times vary significantly depending on the destination country and the postal service used, with an average delivery time of 7 to 21 days.
For example, a domestic parcel sent from Tehran to Mashhad using express mail service might be expected to arrive within 2-3 business days. Meanwhile, an international parcel sent to a European country like Germany might take around 7-14 business days, depending on customs procedures and the exact location within Germany.
How to Contact Iran Post?
Should you encounter any issues with your shipments, you can reach out to Iran Post's customer service for assistance. They can be contacted via telephone at +982188526583.
Can I track my Iran Post shipment without a tracking number?
Generally, tracking a shipment requires a tracking number. If you've misplaced your tracking number, you can reach out to Iran Post's customer service with details about the sender, recipient, and shipping date. They may be able to assist you in tracking your shipment.
Frequently Asked Questions about Iran Post Shipment Issues
What should I do if my Iran Post shipment tracking isn't updating?
Occasionally, a lack of updates can occur due to the package being in transit between tracking points or delays in scanning. If your tracking status hasn't been updated for a substantial period, it is advisable to reach out to Iran Post's customer service.
What does 'In Transit' mean for my Iran Post shipment?
'In Transit' implies that your package has been dispatched by Iran Post and is presently en route to the delivery address. The status will be updated as the package advances through various stages of the delivery process.
How long does it take for Iran Post tracking information to update after I've shipped my parcel?
Tracking information should appear as soon as Iran Post processes the package. However, it may take up to 24 hours for the information to update in the system.
What should I do if my Iran Post shipment is delayed?
If your shipment is delayed beyond the estimated delivery date, first track your shipment using the tracking number to check for any updates. If there are no updates for a long time or if the delay is substantial, it's recommended to contact Iran Post's customer service for further assistance.
My Iran Post tracking status says 'Delivered', but I haven't received my package. What should I do?
If your tracking information shows 'Delivered', but you have not received your package, it's advisable to check with your neighbors or contact Iran Post's customer service for further assistance. The package might have been left at a safe place or with a neighbor if you were not available at the time of delivery.