GLS Tracking

To track a GLS shipment, you need to enter your tracking number into the designated field, and click the "Carrier" button, then select "GLS". If you're uncertain about which carrier is handling your shipment, the system can automatically select the carrier for you. Afterward, click the "Track" button, and you'll be redirected to the tracking results page, where you can find detailed information about your shipment's status and location.

A GLS tracking number comes in various formats depending on the service used. These numbers can consist of either 11, 12, or 14 digits. Examples of such tracking numbers could be as follows: 12323323621, 366712044848, or 47150051801147. In some cases, the tracking code might be an alphanumeric combination of eight characters, consisting of letters from A to Z followed by six random digits or letters. An example of this could be ZWKV4CV6. These unique identifiers aid in the tracking and identification of each shipment.

Delivery times can vary based on the service used and the destination. For domestic shipments within the same country, it typically takes 1-2 business days. International shipments can take a few days to a couple of weeks, depending on the destination country and customs procedures.

If you're experiencing any issues with your shipment, you can contact GLS's customer service team for assistance. Be sure to have your tracking number and any other relevant information about your shipment handy when you reach out.

GLS offers a wide range of services, including domestic and international parcel delivery, freight shipping, express shipments, and value-added services. They also provide industry-specific solutions, like temperature-controlled shipping for pharmaceutical products.

If you notice that your GLS shipment tracking status hasn't updated for several days, it could be because the shipment is in transit between tracking points. If the status remains the same for an extended period, we recommend contacting GLS customer service for assistance.

When your GLS shipment status indicates 'In Transit', it means that your shipment is currently on its way to the destination. The status will be updated as the shipment continues through the delivery process.

If your GLS shipment is delayed beyond the estimated delivery time, we advise you first to check the status using your tracking number. If the tracking information hasn't been updated for a while or if the delay is significant, it is recommended that you contact GLS customer service for further assistance.

If your GLS tracking information shows 'Delivered' but you haven't received your shipment, it is recommended to check with your neighbors or your local post office first. If you still can't locate the shipment, you should contact GLS's customer service for further assistance.

If you receive a shipment that is damaged, it is crucial that you report it to GLS immediately. You can do this by contacting their customer service via their website or over the phone. Make sure to provide all relevant information about the shipment, including the tracking number and the nature of the damage.

If you're not at home when a GLS delivery is attempted, the courier will typically leave a notice with information about the next delivery attempt or instructions for picking up the shipment from a local delivery point. Make sure to follow the instructions on the notice to ensure you receive your shipment.

Once a shipment is in transit, it may not be possible to change the delivery address. However, in some cases, GLS might be able to reroute the shipment to a different address. It's recommended to contact GLS's customer service as soon as possible to inquire about this service.

If your tracking information shows 'Attempted Delivery', it means that a delivery attempt was made, but the courier was unable to deliver the shipment. This could be because no one was available to receive the shipment, or because the courier could not access the delivery location. In such cases, a second delivery attempt will usually be made, or instructions will be provided for pick-up from a local delivery point.

If your shipment has been 'In Transit' for a longer period than expected, it might be due to various reasons such as delays in customs, incorrect address, or an issue at the sorting center. It's recommended to track the shipment regularly, and if the status remains unchanged for a prolonged period, contact GLS's customer service for assistance.

If you receive a shipment that is not addressed to you, do not open it. Contact GLS's customer service and report the mistake. They will provide instructions on how to return the shipment to them or arrange for its pickup.