GlobKurier (PL) Tracking

To track GlobKurier shipments, you need to enter your tracking number into the designated field, and click the "Carrier" button, then select "GlobKurier". If you're uncertain about which carrier is handling your shipment, the system can automatically select the carrier for you. Afterward, click the "Track" button, and you'll be redirected to the tracking results page, where you can find detailed information about your shipment's status and location.

You have the option to cancel the order by yourself in the Customer Panel, which will result in an automatic refund, often on the same day. The refund is processed using the same method as the payment. Alternatively, you can report the cancellation to GlobKurier employees at [email protected], following which an employee will cancel the shipment for you with the refund being automatic.

GlobKurier has a detailed list of prohibited items which include cash, securities, valuables like jewelry and artworks, weapons and ammunition, perishable goods requiring special transport conditions, chemical and biological goods, human and animal remains, drugs and psychotropic substances, medicines requiring special conditions of carriage, and other goods that may pose a threat to the health of individuals or may damage or destroy other shipments. Essentially, any goods whose carriage is prohibited under applicable laws are not allowed.

If you need to change the shipping address, it's advisable to cancel the order and place a new one with the correct information to avoid any costs associated with re-addressing your shipment.

If the courier hasn't arrived, you should contact GlobKurier and report an intervention. This can be done through the form on their website, by email at [email protected], or by phone at +48 22 300 16 21 between 7:30 to 17:00.

If there's a need to file a complaint due to damage or loss of shipment, delay in delivery, invoice claim, or COD refund, you can prepare the relevant documents and contact GlobKurier at [email protected]. They have a complaint form available for lodging complaints about courier services.

Ordering a courier with GlobKurier is an easy process. After selecting the courier and filling out the order form, you will need to specify the content of the shipment, and if necessary, select additional options like insurance. There are also options for timely delivery up to a specific time, and you can set a preferred sending time if you want the parcel to be picked up on a specific date. The ordering process requires completing the sender's and recipient's details, as well as defining the payment terms.

Information regarding the EORI number and the types of customs clearance can be found on the GlobKurier FAQ page under the section on international services.