GlobalPost is a comprehensive shipping solution designed to simplify domestic and international parcel deliveries. Catering primarily to e-commerce businesses and warehouse sellers, it integrates with leading platforms like ShipStation and Stamps.com. GlobalPost’s services aim to provide cost-effective and efficient delivery options, helping businesses expand their reach across global markets.
The company specializes in streamlining both domestic and international shipping processes, offering solutions tailored to various business needs. GlobalPost ensures reliable delivery through features like simplified customs handling, free coverage on select shipments, and an easy claims process for damaged or lost packages.
Key Services Offered by GlobalPost
International Shipping
GlobalPost provides multiple international shipping services to cater to businesses shipping to over 220 countries:
- GlobalPost Economy International: Ideal for cost-conscious businesses, this service offers affordable shipping for non-urgent deliveries.
- GlobalPost Standard International: A faster alternative designed for timely deliveries to global destinations.
- GlobalPost Plus: This premium option combines speed, tracking accuracy, and coverage for high-value shipments.
- GlobalPost Go: A flexible solution designed for smaller businesses or those requiring occasional international shipping.
Domestic Shipping
GlobalPost offers domestic shipping solutions in partnership with USPS. Key services include:
- Parcel Select Destination Entry Service: Cost-effective and reliable shipping for businesses delivering within the United States.
- First-Class and Priority Mail: Flexible options for fast and economical domestic deliveries.
Additional Features
GlobalPost enhances the shipping experience with:
- Automated customs forms to simplify international shipping.
- Real-time tracking updates for customers and merchants.
- Free coverage on eligible shipments and an easy claims process.
How Shipment Tracking Works with GlobalPost
GlobalPost provides a seamless tracking system that allows customers and merchants to monitor shipments in real-time. Each package is assigned a unique tracking number that can be used to check its status from dispatch to final delivery.
Tracking Number Formats
GlobalPost tracking numbers come in various formats. A common format begins with two letters, followed by nine digits, and ends with "US" (e.g., LY123456789US) when using USPS as a partner carrier.
How to track GlobalPost shipments?
To track a GlobalPost shipment, enter your tracking number into the designated field and click on the "Carrier" button. Then, select "GlobalPost" from the list of options. If you're unsure which carrier is handling your shipment, the system can automatically identify it for you. Afterward, click the "Track" button. You will be redirected to a tracking results page, where detailed information about your shipment's status and location will be displayed.
Shipment Delivery Time
Delivery times vary depending on the selected service and destination. GlobalPost offers flexibility to meet diverse shipping needs, whether domestic or international.
Domestic Shipping
- Parcel Select Destination Entry Service: Typically 2-8 business days.
- First-Class and Priority Mail: Delivery within 1-5 business days, depending on the service and location.
International Shipping
- GlobalPost Economy International: Delivery times vary by country, ranging from 10-30 business days.
- GlobalPost Standard International: Faster deliveries, typically within 6-15 business days.
- GlobalPost Plus: Expedited international delivery, often within 5-10 business days.
- GlobalPost Go: Delivery times depend on the chosen destination and service level, balancing affordability and speed.
Examples of Delivery Times
- United Kingdom: 6-10 business days with Standard International.
- Canada: Economy International shipments take 10-20 business days.
- Australia: Standard International shipments typically take 7-12 business days.
- Germany: Standard International shipments arrive within 8-14 business days.
These delivery estimates may vary due to customs clearance, local postal service delays, or seasonal shipping demand.
How to Contact GlobalPost for Shipment Issues
If you encounter any issues with a shipment, GlobalPost offers several ways to get assistance:
Customer Support Options
- Phone: Call +1 888 899 1255 for assistance.
- Contact Form: Visit the GlobalPost contact page to submit an inquiry.
- Business Hours: Support is available Monday through Friday, from 6 am to 6 pm Pacific Time.
Resolving Common Issues
For lost or delayed shipments, incorrect tracking updates, or claims for damaged packages, provide your tracking number and shipment details to expedite the resolution process.
With its wide range of services and efficient tracking system, GlobalPost is an ideal partner for businesses seeking reliable shipping solutions for both domestic and international markets.
Frequently Asked Questions about GlobalPost Shipment Tracking Issues
Why is my GlobalPost tracking number not showing any updates?
If your GlobalPost tracking number isn’t showing updates, it may be due to a delay in processing or scanning the package. Ensure that you have entered the tracking number correctly, as GlobalPost tracking numbers often begin with two letters, followed by nine digits, and end with "US" (e.g., LY123456789US). If no updates appear after 24-48 hours, contact GlobalPost customer support or the merchant for assistance.
What does "In Transit" mean in my GlobalPost tracking status?
“In Transit” means that your package is moving through the GlobalPost logistics network and has not yet reached its final destination. This status is common for both domestic and international shipments. If the status remains unchanged for several days, it may be due to delays at a transit hub or customs clearance.
Why is my shipment delayed?
Delays in GlobalPost shipments can occur due to customs inspections, high shipping volumes, or logistical challenges. Delivery times vary based on the selected service:
- Economy International: 10-30 business days
- Standard International: 6-15 business days
- If your shipment exceeds these timeframes, contact customer support for assistance.
What should I do if my GlobalPost shipment shows as delivered but I haven’t received it?
If your package is marked as “Delivered” but you haven’t received it, check secure areas around your property and with neighbors. If the package is still missing, contact GlobalPost customer support or the sender for further investigation.
Can I change the delivery address for my GlobalPost shipment?
Changes to the delivery address may be possible, depending on the shipment’s status. Contact the sender immediately to request an address change. The sender can coordinate with GlobalPost to determine if the change is feasible.
What should I do if my GlobalPost tracking number appears invalid?
If your tracking number is invalid, double-check the format (e.g., LY123456789US) and ensure it matches the one provided by the sender. If the issue persists, contact GlobalPost customer support or the sender to verify the tracking number.
Does GlobalPost deliver on weekends or holidays?
Delivery schedules depend on the destination country and local postal services. While some locations may offer weekend or holiday deliveries, this is not guaranteed. Contact customer support to confirm the delivery schedule for your shipment.
Why has my tracking status stopped updating?
If your tracking status hasn’t updated for several days, it could be due to delays at a transit hub or customs processing (for international shipments). Contact GlobalPost customer support or the sender for clarification if there are no updates for more than 5-7 days.
How do I report a lost or damaged package?
To report a lost or damaged package, contact the sender or merchant immediately. Provide your tracking number and any supporting details, such as photos of damaged items, to expedite the claims process. The sender will work with GlobalPost to resolve the issue.
Who should I contact for shipment tracking issues?
For tracking issues, start by contacting the sender or merchant. They can liaise directly with GlobalPost to resolve any problems. If necessary, you can also contact GlobalPost customer support at +1 888 899 1255 or via their contact form on the official website.