EUK Express, officially known as EUK 易优客供应链（深圳）有限公司 or simply "优客国际", is a leading logistics company based in China that specializes in international package delivery services. This includes international express deliveries, dedicated line express, FBA first journey, and e-commerce packages. They maintain strong collaborative ties with international logistics giants like FEDEX, UPS, DHL, and TNT. EUK's dedication revolves around offering end-to-end logistics solutions, providing professional services to clients, and assisting a vast clientele in optimizing their logistics supply chain management.
Headquarters and Offices
The central headquarters of EUK Express is situated in Zhejiang Jiaxing. Apart from the main office, they also have offices and warehouses in cities such as Yiwu, Shanghai, Hangzhou, Ningbo, Guangzhou, and Shenzhen. EUK is recognized as a first-level freight forwarding member by the China Aviation Association and possesses international freight forwarding qualifications awarded by the Ministry of Commerce. They have established regular cooperation with various airlines, shipping companies, and major agents in port cities, offering specialized services such as port customs declarations, inspections, warehousing, agency operations, air freight, and sea freight.
EUK Express Services
With a key focus on e-commerce, EUK Express also handles shipments for online marketplace giants like AliExpress and Amazon. Their services span across multiple countries and regions, ensuring efficient delivery for a broad spectrum of packages. The company continuously innovates its service offerings, as demonstrated by the launch of their EUK-俄优客 service, which caters to Russia, Kazakhstan, and Belarus, and the EUK-以速通 service focused on Israel and potentially expanding to other Middle Eastern countries.
Shipment Tracking with EUK Express
How Does Shipment Tracking Work?
Tracking a shipment with EUK Express provides clients with real-time information about the whereabouts and status of their packages. Once a package is dispatched, a unique tracking number is generated and shared with the sender and the recipient. By entering this tracking number on the EUK Express website or affiliated tracking platforms, users can view the package's journey from the dispatch point to the final destination.
How to Track EUK Express Shipments?
To track EUK Express shipments, you need to enter your tracking number into the designated field, and click the "Carrier" button, then select "EUK". If you're uncertain about which carrier is handling your shipment, the system can automatically select the carrier for you. Afterward, click the "Track" button, and you'll be redirected to the tracking results page, where you can find detailed information about your shipment's status and location.
Tracking Number Forms
Each package sent via EUK Express is assigned a distinctive tracking number. This sequence typically consists of a series of numbers, letters, or a combination of both, representing the shipment's unique identity in the EUK system. e.g. (123456789, CL123456789CN, … )
Shipment Delivery Time
The delivery timeframe for EUK Express varies based on the service selected and the destination. Some examples of delivery times include:
- The global EUK special line offers a delivery window of 10-30 days, reaching up to 40 countries.
- The Israel fast track adjusts prices and optimizes the delivery time to 7-10 days.
Prohibited Shipping Items
EUK Express, like many international couriers, has a list of prohibited and restricted items. Some of these prohibited items include various weapons (like firearms and grenades), explosive items, flammable goods (both liquid and solid), corrosive items, radioactive elements, narcotics, anesthetic drugs, and many more. Additionally, items that might pose a threat to public health, endanger aviation safety, or are forbidden by national laws are also on the prohibited list. Always refer to EUK Express's official guidelines or consult their customer service before shipping.
Frequently Asked Questions About Shipment Related Issues with EUK Express
Why isn't my EUK Express tracking number working?
It might take up to 24 hours for a new tracking number to be updated in the system. If you've waited longer than this period, please ensure you've entered the number correctly. If the issue persists, please contact our customer service.
What services does EUK Express offer?
EUK Express specializes in international express shipping, dedicated express routes, FBA headway, and e-commerce packages. We collaborate closely with international courier giants such as FEDEX, UPS, DHL, and TNT.
Where is EUK Express headquartered?
EUK Express's headquarters is located in Jiaxing, Zhejiang. We also have offices and warehouses in Yiwu, Shanghai, Hangzhou, Ningbo, Guangzhou, and Shenzhen.
What are the prohibited items for shipping with EUK Express?
EUK Express follows national and internal regulations for prohibited items. This list includes, but is not limited to, weapons, explosive materials, flammable items, corrosive substances, and radioactive elements. For a complete list, please check our official website.
How long does it typically take for a package to be delivered via EUK Express?
Delivery times vary depending on the service chosen and the destination. For example, our special global package service offers a delivery time frame of 10-20 days to over 40 countries. Always refer to the service description for specific delivery timeframes.
I have a shipment with EUK Express from platforms like AliExpress and Amazon. How do I manage it?
If your shipment from platforms such as AliExpress or Amazon is managed by EUK Express, you can track it using the provided tracking number on the EUK Express website, AliExpress, Amazon, or our shipment tracking platform.