Emirates Post

Emirates Post Tracking

Emirates Post is a state-owned and the official postal operator of the United Arab Emirates

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Track Emirates Post shipments

Emirates Post

Emirates Post is the official postal operator for the United Arab Emirates. Established as an independent entity in 1909, it has since grown into a vast network catering to both individual and corporate needs across the UAE. With the rapid evolution of the digital age, Emirates Post has continually modernized its services to meet the changing requirements of its clientele


Headquartered in Dubai, Emirates Post operates under the Emirates Group. It offers a diverse range of services that extend beyond conventional mail delivery. These include domestic and international parcel services, money transfer services, retail services, and much more. Recognizing the significance of efficient logistics in today's fast-paced world, Emirates Post has also developed advanced e-commerce logistics solutions.

Shipment Tracking with Emirates Post

One of the most valued services by customers is the ability to track shipments. Emirates Post provides a straightforward tracking system on its website, allowing users to monitor their shipments in real-time. You can also use our shipment tracking platform to track your Emirates Post shipments.

How to Track Emirates Post shipments?

To track Emirates Post shipments, you need to enter your tracking number into the designated field, and click the "Carrier" button, then select "Emirates Post". If you're uncertain about which carrier is handling your shipment, the system can automatically select the carrier for you. Afterward, click the "Track" button, and you'll be redirected to the tracking results page, where you can find detailed information about your shipment's status and location.

What does an Emirates Post tracking number look like?

The tracking number provided by Emirates Post offers a clear and structured format that holds specific information about the shipment. The tracking number, such as EE123456789AE, can be broken down into distinct parts:

  • Initial Two Letters: The tracking number begins with two letters. In the example given, 'EE' represents the type of service or package. Different service types might have different starting letters, enabling the postal service and the customer to quickly identify the nature of the shipment.
  • Nine Digits: Following the initial letters are nine digits, which serve as the unique identifier for the package. This numerical sequence ensures that each package has its own distinct tracking number, allowing for accurate and real-time tracking.
  • Country Code: The tracking number concludes with a two-letter country code. For Emirates Post shipments, 'AE' stands for the United Arab Emirates. This code helps in identifying the origin of the shipment, especially crucial for international deliveries.

Emirates Post Shipment Delivery Times

Emirates Post strives to ensure timely delivery of all packages. The delivery time varies depending on the nature of the service chosen by the sender. here is some examples:

  • Domestic Shipments: Typically delivered within 2-3 working days up to 7 days.
  • International Shipments: Delivery times can range from 3-7 working days up to 30 days, depending on the destination country and the chosen service level.
  • Express Mail Service (EMS): Faster delivery options are available for urgent shipments, both domestically and internationally.

Can I track Emirates Post International Ordinary Mail?

Emirates Post does not provide online tracking services for International Ordinary Mail.

Can I track Emirates Post International Standard Mail?

Yes, Emirates Post supports an online tracking for International Standard Mail (Registered), International Express Mail (EMS), International Economy Mail.

About Emirates Post

The United Arab Emirates became a member of the Universal Postal Union on March 30, 1973. During the 25th World Postal Conference in Doha in October 2012, the UAE was elected to the Postal Operations Council of the Universal Postal Union.


The Training Center of Emirates Post Group has been accredited by the Universal Postal Union to conduct training programs for neighboring postal institutions. In 2006, the Universal Postal Union selected the UAE to host a three-day strategic conference in Dubai, marking the first time this event was held outside of the UPU's headquarters.


Emirates Post Group actively supports the Universal Postal Union's various activities and initiatives, such as the IFS money transfer system. This system facilitates the secure transfer of funds across the postal network.

Frequently asked questions about Emirates Post shipment related issues

I've lost my tracking number. What should I do?

If you've misplaced your tracking number, it's recommended to contact the sender or check any receipt or email confirmation related to your shipment. If you're still unable to retrieve it, reach out to Emirates Post customer service for assistance.

Why is my shipment status not updating?

There could be several reasons for this. It's possible that your package is in transit and hasn't reached the next scanning point. If the status hasn't changed for an extended period, contact Emirates Post for clarification.

What does "In Customs" mean on my tracking status?

"In Customs" means that your shipment is currently undergoing inspection by the customs authorities. This process ensures that the contents of the package comply with local regulations and laws. The duration of this inspection can vary.

My package is marked as delivered, but I haven't received it. What steps should I take?

First, check with your neighbors or building security to see if the package was left there. If you still can't locate it, contact Emirates Post directly to investigate the delivery status further.

Can I change the delivery address for my shipment?

Once a shipment is in transit, altering the delivery address can be challenging. However, it's best to reach out to Emirates Post customer service as soon as possible to see if any modifications can be made.

How long will Emirates Post hold my package if I'm not available for delivery?

Typically, Emirates Post will hold undelivered packages for a specific period, often 7-14 days, at the local post office. If not claimed within this timeframe, the package might be returned to the sender.

Are there any restrictions on what I can send via Emirates Post?

Yes, there are certain items that are prohibited or restricted based on both international regulations and local UAE laws. It's crucial to check the Emirates Post guidelines or consult with their customer service before shipping.

What should I do if my shipment arrives damaged?

If you receive a package that's damaged, immediately report it to Emirates Post. Retain all packaging materials and the damaged items, as they might be required for inspection or insurance claims.

Can I schedule a specific delivery time with Emirates Post?

Emirates Post generally does not offer scheduled delivery times for regular shipments. However, for certain services or special requests, it's advisable to contact their customer service for more detailed information.

Our Monthly Statistics for Emirates Post – October 2024

Our monthly delivery time statistics for Emirates Post in October 2024 provide insights into the minimum, average, and maximum shipment delivery times from the origin to the destination country.


From To Delivery Time
United Arab Emirates ARE
United Arab Emirates
Egypt EGY
Egypt
  • Min: 1 day
  • Avg: 7 days
  • Max: 30 days
United Arab Emirates ARE
United Arab Emirates
Morocco MAR
Morocco
  • Min: 5 days
  • Avg: 23 days
  • Max: 91 days
United Arab Emirates ARE
United Arab Emirates
Unknown Unknown
Unknown
  • Min: 1 day
  • Avg: 10 days
  • Max: 49 days
Qatar QAT
Qatar
United Arab Emirates ARE
United Arab Emirates
  • Min: 2 days
  • Avg: 6 days
  • Max: 21 days
Egypt EGY
Egypt
United Arab Emirates ARE
United Arab Emirates
  • Min: 1 day
  • Avg: 5 days
  • Max: 10 days
Netherlands NLD
Netherlands
United Arab Emirates ARE
United Arab Emirates
  • Min: 15 days
  • Avg: 25 days
  • Max: 35 days
United Arab Emirates ARE
United Arab Emirates
Ghana GHA
Ghana
  • Min: 12 days
  • Avg: 22 days
  • Max: 34 days
United Arab Emirates ARE
United Arab Emirates
Algeria DZA
Algeria
  • Min: 9 days
  • Avg: 19 days
  • Max: 38 days
Turkey TUR
Turkey
United Arab Emirates ARE
United Arab Emirates
  • Min: 6 days
  • Avg: 6 days
  • Max: 7 days
United Arab Emirates ARE
United Arab Emirates
Saudi Arabia SAU
Saudi Arabia
  • Min: 5 days
  • Avg: 9 days
  • Max: 16 days
Morocco MAR
Morocco
United Arab Emirates ARE
United Arab Emirates
  • Min: 10 days
  • Avg: 14 days
  • Max: 21 days
Poland POL
Poland
United Arab Emirates ARE
United Arab Emirates
  • Min: 16 days
  • Avg: 19 days
  • Max: 20 days
Algeria DZA
Algeria
United Arab Emirates ARE
United Arab Emirates
  • Min: 3 days
  • Avg: 6 days
  • Max: 8 days
United Arab Emirates ARE
United Arab Emirates
Qatar QAT
Qatar
  • Min: 2 days
  • Avg: 3 days
  • Max: 4 days
Japan JPN
Japan
United Arab Emirates ARE
United Arab Emirates
  • Min: 5 days
  • Avg: 6 days
  • Max: 7 days