DB Schenker Tracking

To track DB Schenker shipments, you need to enter your tracking number into the designated field, and click the "Carrier" button, then select "DB Schenker". If you're uncertain about which carrier is handling your shipment, the system can automatically select the carrier for you. Afterward, click the "Track" button, and you'll be redirected to the tracking results page, where you can find detailed information about your shipment's status and location.

If your tracking number isn't working, first ensure that you have entered the correct 12-13 character alphanumeric code. If it's entered correctly and still not functioning, there might be a delay in the system updating. Wait for a short period and try again. If the problem persists, contact DB Schenker customer support for further assistance.

Delivery times with DB Schenker vary based on several factors including the mode of transport, origin, destination, and the type of goods being shipped. Air freight is generally faster than ocean freight. For example, a shipment from Europe to North America via air freight might take a few days, while ocean freight could take several weeks. For specific delivery time estimates, use the tracking feature or contact DB Schenker customer support.

DB Schenker tracking numbers come in various forms, with the common one being 12-15 characters long. It typically starts with three letters, followed by either two letters (A-Z) or two numbers, and then nine digits. Examples include: FRMPL123456789, ESBCN223344567, EDE1234567890.

If your shipment is delayed, check the latest status using the tracking number. Delays can occur due to various reasons, such as customs clearance or operational issues. If there's no update or the delay is significant, contact DB Schenker customer support for more information.

Changing the delivery address after dispatch can be challenging and may not always be possible. However, you should contact DB Schenker customer support as soon as possible with your tracking number to inquire if a change is feasible. Note that this might lead to a delay in delivery and possibly incur additional charges.

If your shipment arrives damaged, immediately document the condition of the package and its contents. Retain all packaging materials and contact DB Schenker customer support, providing your tracking number and evidence of the damage, to initiate a claim process.

For any shipment-related queries, including issues with tracking, you can contact DB Schenker customer support. Their contact information can be found on the official DB Schenker website, which includes phone numbers, email addresses, and a customer inquiry form.