Boxberry Tracking

When sending a parcel with Boxberry, customers receive a unique tracking number. This tracking number, typically an alphanumeric code, is a unique identifier for each shipment and serves as a key tool in tracking the status and location of the parcel throughout its journey.

To track a Boxberry shipments, enter the tracking number in the field above, click the "Carrier" button, and select "Boxberry" If you're unsure which carrier is handling your shipment, let the system choose the carrier automatically on your behalf. After that, click the "Track" button, and you will be redirected to the tracking results page. Here, you will find detailed information about your shipment, including locations and dates.

In case of any shipment issues or queries, Boxberry has made it easy for customers to reach out to their customer service team. Here's how you can contact Boxberry:

For immediate assistance, you can call Boxberry directly at their customer service line. Dial +7800222-80-00 and have your tracking number ready to help their customer service representatives assist you more efficiently.

For more general queries or if you prefer to write to them, you can visit their contact page at https://boxberry.ru/kontakty. From there, you can find additional contact information and even a form that you can fill out with your question or concern.

Remember, having your tracking number handy when contacting Boxberry's support team will help them resolve your issue more quickly and efficiently.

If your Boxberry shipment is delayed, you should first check the tracking information provided on the Boxberry website or the tracking link you received when the shipment was dispatched. If the tracking status hasn't been updated or you need further assistance, you can contact Boxberry's customer service at +7800222-80-00 or visit their contact page at https://boxberry.ru/kontakty for more help.

If Boxberry attempted to deliver your shipment when you weren't home, they typically leave a notice or send you an email notifying you of the attempted delivery. You can arrange a new delivery date or pick up the shipment from a nearby Boxberry office.

In such cases, first check with your neighbors or building reception if the package was received by them on your behalf. If you're unable to locate the package, contact Boxberry's customer service immediately for assistance.

If you receive a Boxberry shipment that's damaged, it's important to report it as soon as possible. You can do this by contacting Boxberry's customer service. They can guide you on the steps to file a complaint or claim for the damaged shipment.

It may be possible to change the delivery address of your Boxberry shipment, depending on its current status. Contact Boxberry's customer service for assistance with this matter.

If you're having trouble tracking your Boxberry shipment, it may be due to a delay in the system updating. Wait a few hours and try again. If the problem persists, reach out to Boxberry's customer service at +7800222-80-00 for further assistance.

If your Boxberry shipment is marked as in transit for an extended period, it could be due to various reasons like customs delay, incorrect address, or an issue at the courier's end. Contact Boxberry's customer service to check on the status of your shipment.

Boxberry typically holds packages for a certain period at their local offices. However, the exact time frame may vary depending on the office. It's recommended to pick up your package as soon as possible to avoid it being returned to the sender.

Boxberry endeavors to accommodate customers' needs as much as possible. While a specific delivery time cannot be guaranteed due to logistical constraints, you may reach out to their customer service to see if they can make an arrangement.

If you receive an incorrect item in your Boxberry shipment, report this issue to Boxberry's customer service promptly. They will provide instructions on how to return the incorrect item and arrange for the correct item to be sent.