7TM is a new and innovative Chinese logistics company that focuses on providing comprehensive and reliable logistics and supply chain solutions. Despite being relatively new and not widely known, 7TM is quickly establishing itself as a significant player in the logistics industry due to its advanced and integrated air freight solutions. The company's headquarters is in China, although specific details about the exact location are not readily available on their main website.
Services Offered by 7TM
7TM offers a wide array of services designed to meet the diverse needs of its customers. These services include:
- Cargo Collection: Efficient collection of goods from various locations.
- Warehouse Sorting: Organized and systematic sorting of goods in warehouses.
- Domestic Customs Clearance: Streamlined customs clearance processes within China.
- Air Freight: Fast and reliable air transportation of goods.
- Overseas Customs Clearance: Facilitating customs clearance in foreign countries.
- Overseas Warehousing: Storage solutions in overseas warehouses.
- Overseas Delivery: Last-mile delivery services in international destinations.
7TM prides itself on offering advanced, accurate, and reliable cross-border air freight solutions. The company provides an integrated service experience, utilizing data to streamline each step of the logistics process and driving decisions with intelligent insights. Customers can access real-time route availability and book high-quality transportation services directly.
Shipment Tracking
How Shipment Tracking Works
7TM provides an efficient shipment tracking system that allows customers to monitor their parcels throughout the delivery process. The tracking system integrates advanced technologies to offer real-time updates on the status and location of shipments. Customers can track their parcels by entering their tracking number on the 7TM website or the platform through which they made their purchase.
Tracking Number Format
The tracking number format for 7TM shipments varies, with one common format starting with '7TM' followed by a series of letters and numbers. For example, a tracking number might look like this: 7TM12345AB678. This unique identifier allows customers to receive detailed information about their shipment's progress and current location.
How to track 7TM shipments?
To track a 7TM shipment, enter your tracking number into the designated field and click on the "Carrier" button. Then, select "7TM" from the options. If you are unsure about which carrier is handling your shipment, the system can automatically identify the carrier for you. Next, click the "Track" button. You will be redirected to a tracking results page, where detailed information about your shipment's status and location is displayed.
Shipment Delivery Time
The delivery time for 7TM shipments depends on the destination and the type of service selected. Generally, domestic deliveries within China take 1-3 business days, while international deliveries can take longer, ranging from 7-15 business days depending on the destination country and customs processes.
Examples of Delivery Times
- Within China: 1-3 business days
- To the USA: 7-10 business days
- To Europe: 7-15 business days
- To Australia: 10-15 business days
Contacting 7TM for Shipment Issues
For any issues related to shipments, it is recommended to contact the store, supplier, or sender from whom the product was purchased. These entities have direct contact with 7TM and can efficiently address any concerns. Due to the nature of start-up logistics companies in China, direct communication with 7TM may be challenging for individual customers outside China.
Contact Information
Since specific contact details for 7TM are not provided on their website, it is advisable to reach out to the store or supplier from whom you purchased your items. They are in the best position to facilitate communication with 7TM and resolve any shipment-related issues efficiently.
Frequently Asked Questions
What should I do if my tracking number is not working?
If your 7TM tracking number is not working, first ensure that you have entered it correctly. If the issue persists, contact the store or supplier from whom you purchased the item. They have direct communication channels with 7TM and can assist in resolving the issue.
Why is my shipment delayed?
Shipment delays can occur due to various reasons, including customs clearance, adverse weather conditions, or logistical issues. If your shipment is delayed, check the tracking information for updates. For more details or assistance, contact the store or supplier from whom you purchased the item.
How do I change the delivery address for my shipment?
To change the delivery address for your shipment, contact the store or supplier as soon as possible. Provide them with your tracking number and the new delivery address. Note that changes may not be possible if the shipment is already in the final stages of delivery.
What should I do if my shipment is damaged or lost?
If your shipment is damaged or lost, contact the store or supplier immediately. Provide them with your tracking number and details of the damage or loss. They will guide you through the process of filing a claim and assist you with any necessary documentation.
How can I schedule a pickup for my shipment?
To schedule a pickup for your shipment, contact the store or supplier, who will then arrange the pickup with 7TM. Provide them with the details of your shipment, including the pickup location and preferred pickup time.
Can I track multiple shipments at once?
Yes, you can track multiple shipments at once by entering each tracking number on our shipment tracking platform. This will display the status and location of all your shipments simultaneously.
What if I miss the delivery of my shipment?
If you miss the delivery of your shipment, 7TM will usually attempt a second delivery. You can also contact the store or supplier to reschedule the delivery at a convenient time or arrange to pick up the shipment from a local 7TM office.
How long does it take for tracking information to update?
Tracking information is usually updated in real-time as your shipment progresses through various stages of transit. However, there may be occasional delays in updates due to technical issues or processing times at different transit points. If your tracking information hasn't updated for an extended period, contact the store or supplier for assistance.
How can I contact 7TM customer service?
For shipment-related issues, it is recommended to contact the store, supplier, or sender from whom the product was purchased. They have direct communication channels with 7TM and can facilitate a faster response. Direct communication with 7TM may be challenging for individual customers.
Our Monthly Statistics for 7TM – August 2024
Our monthly delivery time statistics for 7TM in August 2024 provide insights into the minimum, average, and maximum shipment delivery times from the origin to the destination country.
| From | To | Delivery Time |
|---|---|---|
 CHNChina |  ECUEcuador |
|