4PX Tracking

To track a 4PX shipment, enter the tracking number in the field above, click the "Carrier" button, and select "4PX." If you're unsure which carrier is handling your shipment, let the system choose the carrier automatically on your behalf. After that, click the "Track" button, and you will be redirected to the tracking results page. Here, you will find detailed information about your shipment, including locations and dates.

In most cases, it is not possible to change the delivery address once the shipment is in transit. However, you can contact 4PX Express customer service to inquire about your options.

If your shipment is delayed or lost, you should contact 4PX Express customer service with your tracking number. They will investigate the issue and provide you with an update or a potential solution.

Yes, there are certain items that 4PX Express cannot ship due to legal or safety reasons. This includes, but is not limited to, dangerous goods, firearms, perishable items, and certain electronic devices. You can find a detailed list of prohibited items on the 4PX Express website.

You can sign up for notifications on the 4PX Express website by providing your email address or mobile number. You will then receive updates on your shipment's status as it progresses through the delivery process.

Yes, you can track AliExpress shipments shipped using 4PX Express. To do this, enter the tracking number provided by AliExpress into the tracking field on our website. Select '4PX' as the carrier, or let our system automatically detect it for you. Once you click the 'Track' button, you'll be directed to a page displaying detailed information about your shipment, including its current status, locations, and estimated delivery dates.

If there's an issue with your shipment that was shipped via 4PX from AliExpress, it's recommended to first contact the seller or sender on AliExpress. Sellers often have more direct communication channels with shipping companies and can inquire about shipment statuses on your behalf. If the seller is unable to resolve the issue and your shipment has not arrived within the expected timeframe, you may consider opening a dispute on AliExpress. The platform offers a buyer protection program that can help resolve issues such as non-delivery or items not as described.

To open a dispute on AliExpress for a shipment shipped with 4PX Express:

1. Go to "My Orders" section in your AliExpress account.
2. Find the order in question and click on "View Detail."
3. Click on the "Open Dispute" button.
4. Fill in the dispute form, explaining the issue with your shipment and providing any evidence you have (e.g., photos or screenshots).
5. Submit the dispute form. AliExpress will review the dispute and mediate to resolve the issue between you and the seller.

Yes, many tracking websites and apps offer the option to receive real-time notifications for your 4PX Express shipments. To enable this feature, enter your tracking number on the tracking website or app and opt-in for notifications via email or SMS. This way, you'll be updated about any changes in your shipment status as they happen.

If your 4PX shipment is delayed:

• Check the tracking information for any updates or changes in delivery estimates.
• Contact the seller on AliExpress to inform them of the delay. They might provide additional information or assistance.
• Consider the delivery window and any potential delays mentioned by the seller before opening a dispute. Shipping times can be affected by various factors, including customs clearance and local postal service delays.

If you miss a delivery attempt for a package shipped with 4PX Express, the courier will usually leave a notice at your address with instructions on how to arrange for a redelivery or where to pick up your package. It's important to follow the instructions on the notice promptly as the package will only be held for a limited time before being returned to the sender. You can also track your package using our website to get updated information on its status and delivery attempts.

Changing the delivery address for a 4PX shipment after it has been dispatched is typically challenging. However, you should first contact the seller on AliExpress to see if the package is still within a stage where address modification is possible. If the seller cannot help, reaching out to 4PX Express customer service directly is the next step, although changes are not guaranteed. Always ensure your delivery address is correct at the time of purchase to avoid such issues.

Yes, like all shipping services, 4PX Express has restrictions on what can be shipped, especially through platforms like AliExpress. Prohibited items generally include hazardous materials, illegal substances, batteries, perishable goods, and oversized or overly heavy items. It's crucial to check the specific restrictions of 4PX Express and comply with international shipping regulations and the laws of the destination country. For a detailed list, visit the 4PX Express website or the AliExpress platform.

You can usually find out which shipping service will be used for your AliExpress order at the time of purchase. This information is often provided in the shipping options when you place your order. After the order is shipped, the seller will provide a tracking number, and the designated carrier (such as 4PX Express) should be identified in your order details or shipping confirmation. Use this tracking number on our website to get specific shipment details.

If you receive a damaged item or the wrong product from an AliExpress order shipped by 4PX, it's essential to act quickly:

1. Take clear photos or videos of the item to document the issue.
2. Contact the seller on AliExpress immediately to report the problem, providing the evidence you've gathered.
3. If the seller is unresponsive or unwilling to resolve the issue, you can escalate the matter by opening a dispute on AliExpress before your buyer protection period ends. Be sure to include all relevant evidence in your dispute.

Consolidation of multiple orders into one shipment depends on the seller's capabilities and the shipping options available on AliExpress. Some sellers may offer this service if you purchase multiple items from them. However, consolidation through 4PX Express specifically would require the seller to arrange this on their end. It's best to communicate with the seller directly on AliExpress to inquire about consolidating shipments to save on shipping costs or simplify delivery.